Last updated: 22 June 2026

SUMMARY

We don’t use any non-essential cookies, and don’t track users of our website. The only personal information that will be stored is your name, email address and message info if you use the ‘contact us’ form. We will use this information responsibly.

1. Who we are

This website is operated by Atmospheric Entertainment Group Ltd.

Atmospheric Entertainment Group Ltd is a company registered in England and Wales under company number 16851262.

Our registered office is:

71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

For the purposes of UK data protection law, Atmospheric Entertainment Group Ltd is the controller of personal information collected through this website.

For privacy enquiries, please contact support@atmospheric.group

2. About this policy

This policy explains how we collect, use and protect personal information when you visit our website or contact us through it.

Our website does not currently offer user accounts, online purchasing or mailing-list subscriptions.

3. Information we collect

When you use our contact form or contact us by email, we may collect:

• your name;

• your email address;

• any other contact details you choose to provide;

• the contents of your message; and

• any subsequent correspondence between you and us.

You do not have to provide personal information to browse our website. However, we will need your email address and the contents of your enquiry in order to respond to you.

Please do not include sensitive personal information in a message unless it is necessary for your enquiry.

Technical information

Our website is hosted by Squarespace. When you visit the website, Squarespace and its infrastructure providers may automatically process limited technical information required to operate, secure and deliver the website.

This may include:

• your IP address;

• browser and device information;

• the pages or resources requested;

• the date and time of a request;

• security, diagnostic and error information; and

• information required to prevent fraud, spam or misuse of the website.

We do not use this information to build advertising profiles about visitors.

4. How we use your information

We may use personal information for the following purposes.

• Responding to enquiries

We use the information you provide to read, manage and respond to your enquiry. Our lawful basis is normally our legitimate interest in communicating with people who contact our business. Where your enquiry concerns a possible contract or business arrangement, we may also process your information in order to take steps at your request before entering into a contract.

• Operating and protecting the website

We may process technical information where necessary to operate the website, maintain its security, prevent abuse, diagnose technical problems and protect our systems. Our lawful basis is our legitimate interest in maintaining a secure and reliable website.

• Meeting legal obligations

We may process or retain information where necessary to comply with a legal or regulatory obligation.

• Establishing or defending legal claims

We may retain or use relevant correspondence where reasonably necessary to establish, exercise or defend legal claims. Our lawful basis is our legitimate interest in protecting the company and its legal rights.

• Marketing

We do not currently use information submitted through the contact form to send marketing emails or add people to a mailing list. We will not send you electronic marketing merely because you have contacted us.

5. Contact-form processing

Information submitted through the contact form is transmitted using Squarespace and delivered to our business email account. Squarespace and our email service provider may process this information on our behalf in order to transmit, deliver, secure and store the message.

6. Sharing personal information

We do not sell personal information.

We may share personal information where reasonably necessary with:

• Squarespace and its infrastructure providers, which host and operate the website;

• our business email and technology providers;

• contractors providing necessary website, IT or security support;

• accountants, lawyers, insurers and other professional advisers;

• courts, regulators, law-enforcement bodies or public authorities where disclosure is required or permitted by law; and

• another organisation involved in a business reorganisation, acquisition or sale, subject to appropriate confidentiality and data-protection safeguards.

These organisations may only receive the information reasonably necessary for the relevant purpose.

7. International processing

Some of our service providers, including Squarespace and associated technology providers, may process information in countries outside the United Kingdom. Where personal information is transferred internationally, we expect the relevant provider to use a transfer mechanism permitted by UK data protection law. This may include UK adequacy regulations, recognised contractual safeguards or another legally permitted mechanism. You may contact us at support@atmospheric.group for further information about the safeguards applying to your personal information.

8. How long we keep information

We normally retain contact enquiries and related correspondence for up to 24 months after our last communication with you.

We may retain information for longer where:

• the enquiry develops into an ongoing business relationship;

• the information forms part of contractual, financial or company records;

• retention is required by law;

• the information is relevant to a complaint, dispute or legal claim; or

• there is another legitimate reason to retain it.

Technical and security information processed by our service providers is retained in accordance with their applicable retention policies and operational requirements. We delete or anonymise personal information when we no longer reasonably need it.

9. Cookies

Cookies are small pieces of information stored on a visitor’s browser or device. This website is configured through Squarespace to restrict non-essential cookies.

At the date of this policy, we do not intentionally use:

• advertising cookies;

• marketing cookies;

• behavioural-profiling cookies;

• third-party analytics cookies; or

• Squarespace analytics and performance cookies that require non-essential cookie storage.

Squarespace may still use necessary cookies or similar browser-storage technologies where required to operate and secure the website.

Depending on the features in use, these may support functions such as:

• website and form security;

• protection against cross-site request forgery;

• testing whether a browser supports cookies;

• preventing technical errors;

• preventing redirect loops;

• detecting spam or abuse; and

• remembering essential website settings.

The exact necessary cookies used may vary according to the Squarespace features active on the website. Squarespace publishes an up-to-date list on its help page entitled “The cookies Squarespace uses.”

Necessary cookies do not track visitors for advertising purposes.

You can configure your browser to block or delete cookies. Blocking necessary cookies may prevent parts of the website or contact form from working correctly.

We will review this policy and our cookie arrangements if we introduce analytics, advertising, embedded media or other services that use non-essential cookies. Where consent is required, those technologies will not be used until the visitor has been given an appropriate choice.

10. Security

We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, misuse, alteration or disclosure.

However, no website, email service or internet transmission can be guaranteed to be completely secure.

11. Your data-protection rights

Depending on the circumstances, you may have the right to:

• ask for access to the personal information we hold about you;

• ask us to correct inaccurate or incomplete information;

• ask us to delete your personal information;

• ask us to restrict how we use your information;

• receive certain information in a portable format;

• object to particular uses of your information; and

• withdraw consent where we are relying on consent.

These rights are subject to legal conditions and exemptions and may not apply in every situation. To exercise a right, contact patrick@atmospheric.group. We may need to request reasonable information to confirm your identity before dealing with your request.

12. Your right to object

You have the right to object to our processing of your personal information where we rely on legitimate interests.

Where you object, we will stop the relevant processing unless we have compelling legitimate grounds to continue or the information is required for the establishment, exercise or defence of legal claims.

13. Automated decisions

We do not use information collected through this website to make decisions about individuals based solely on automated processing or profiling that produces legal or similarly significant effects.

14. Complaints

Please contact us first if you have concerns about how we use your personal information. We will try to resolve the matter. You also have the right to complain to the UK supervisory authority, the Information Commissioner’s Office, through the ICO’s website.

15. Changes to this policy

We may update this policy when our website, services, providers or legal obligations change. The latest version will be published on this page with an updated revision date.

16. Contact us

For questions about this policy or our use of personal information, contact:

Atmospheric Entertainment Group Ltd
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Email: support@atmospheric.group